The acting Inspector-General of Police, Olukayode Egbetokun, has directed State Commissioners of Police to establish Complaint Response Units (CRUs) within their respective commands. This initiative is aimed at enhancing the accountability and transparency of the police system. The decision reflects Egbetokun’s commitment to strengthening the complaints response mechanisms of the police force to promote a culture of transparency and responsibility.
Egbetokun has further endorsed the appointment of CSP El-Mustapha Sani as the Head of the CRU. This decision follows the reassignment of DCP Markus Basiran to a new role within the Force Criminal Investigations Department Annex in Alagbon, Lagos.
The move to establish CRUs across state commands aligns with the ongoing efforts to reform the police force, combat corruption, and enhance professionalism. The emphasis on transparency and accountability is central to the police’s mission of fostering trust and cooperation with the public.
The announcement of these developments was made by the Force Public Relations Officer, CSP Olumuyiwa Adejobi. He highlighted that the appointment of El-Mustapha Sani, who possesses a strong record of service and extensive experience in complaint resolution, demonstrates the police force’s commitment to effective grievance redressal and citizen engagement.
The Inspector-General also underscored the importance of collaboration between stakeholders, including the public, civil society organizations, and other law enforcement agencies, to ensure the success of the CRUs. By curbing misconduct, addressing excesses, and promoting professionalism among police officers, these units aim to build public trust and strengthen the relationship between law enforcement and the community.
As the CRUs are set to become vital conduits for addressing concerns and grievances related to policing, the proactive steps taken by the police leadership reflect a broader shift toward fostering transparency, accountability, and a shared commitment to upholding citizens’ rights.
